Issues within the house are a nuisance. Like once you’ve received a leaky faucet and the drip drip drip drives you to distraction, or when your fridge packs up and meals goes to waste. When issues go unsuitable, it’s comprehensible you need them mounted ASAP. However what when you’re a tenant? What’s one of the simplest ways to get a difficulty resolved?
Repairs and upkeep in a rental property are often a landlord’s duty. As a tenant, you’ve received to attend till they kind it out, so what’s one of the simplest ways to speak together with your landlord? How are you going to get them to make things better in a well timed method?
Who manages the property?
It might appear to be an apparent query, however many tenants don’t know who to contact when issues break down or want repairing. While you first transfer in, it’s good to get these particulars and maintain them in a protected place.
If an agent is managing a property, contact them to report any points, and if the owner manages the property, converse to them instantly.
Assess the extent of urgency
There’s a distinction between a lack of water stress within the bathe and a broken-down boiler. The latter will have an effect on heating and sizzling water so needs to be classed as pressing. Contact your landlord as quickly as you’re conscious of the issue to allow them to begin the restore course of.
For much less pressing issues, resembling a unfastened curtain pole or noisy dishwasher, you would report it at your subsequent inspection.
Present full data
Even when you’ve received the very best landlord on the planet, they could not know the make and mannequin of all of the home equipment inside your property. So, whether or not you’re sending an e-mail or typing out a textual content message, give them the total data. Embody the make and mannequin variety of the equipment (to allow them to order elements or let their upkeep individual know), the issue that’s occurred, and the way and when it occurred. The identical applies to non-appliance-related points. The extra data you present, the faster a difficulty will be handled.
Name or e-mail?
If the problem doesn’t require pressing consideration, it’s finest to e-mail/textual content your landlord within the first occasion. In case you don’t hear again inside a few days, comply with up your message with a name.
In some instances, you may be glad to cope with an issue that arises your self. Nonetheless, it’s finest to verify your tenancy settlement to see when you ought to do that.
In case you’re seeking to lease a property otherwise you’re a landlord with a property to let, please give me a name. My title is Josh Heron. You’ll be able to name me on 01524 843322 or e-mail me at josh@jdg.co.uk.
