Are you disillusioned with the service you might be getting out of your conveyancing solicitor? Mark Morton explains what it is best to count on out of your conveyancer and easy methods to make a grievance
Whose job is it to maintain chasing my conveyancing solicitor – my property agent or me? I might additionally prefer to know the way do I stand if I’m not proud of the service I’m receiving?
As a part of your solicitor’s retainer, they need to maintain you up to date frequently with the progress of the transaction, even when it is just to let you already know that there was no additional progress because the final replace.
The solicitor must also maintain the property agent up to date on how the transaction is progressing so that each one events concerned within the transaction are conscious.
If you’re not proud of the service that’s being offered, the agency’s complaints process ought to be set out within the agency’s letter of engagement which should be offered to you earlier than the agency might be instructed to behave in your behalf.
This may clarify how one can make a proper grievance to the agency and who the purpose of contact is for elevating any considerations. The agency must also present you’ll their complaints process on the outset of the transaction.
Meet our skilled…
Mark Morton is a residential property licensed conveyancer for Copley Clark (the buying and selling identify of Parfitt Cresswell). He has a profession spanning twenty years and joined Parfitt Cresswell in February 2020.
If you need to ask him or considered one of his colleagues a authorized query related to your house or associated funds e mail firstname.lastname@example.org